Shipping Policy
Processing Time
Orders are processed within 1–3 business days after they are placed.
During high-volume periods, processing may take slightly longer.
Shipping Time
Standard international shipping typically takes 7–15 business days.
Delivery times may vary depending on international transit, logistics handling, and customs procedures.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Potential Delays
While we aim to meet all estimated delivery times, delays may occur due to:
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International logistics or transit issues
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Airline or customs clearance delays
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Seasonal volume increases
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Unforeseen events affecting global transportation
Order Changes
Once an order has been shipped, we are unable to modify the delivery address or cancel the order.
Shipping Fees
Shipping costs are calculated at checkout based on the delivery destination and order weight.
Free Shipping
If free shipping is available, the minimum required order amount will be displayed on the website or at checkout.
Returns & Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
For full details on how to initiate a return, please visit our Refund & Return Policy.
For any shipping-related questions, you may contact us at info@holiina.store